Shipping & Returns

UK Postage and Packing

Small parcels sent by Royal Mail:

No of LPs Cost of P&P
1 to 7 LPs, second class post, not tracked £6.40
2 to 4 LPs in a boxed set, second class post, not tracked £6.40
1 to 7 LPs, tracked 24 £7.65

2 or more boxed sets of LPs usually weigh over 2kg and are sent by Carrier (see Carrier rates below).

For small parcels that are valuable (up to £500) I can use Royal Mail Special Delivery:

No of LPs Cost of P&P
1 LP £11.15
2 LPs £12.45
3 to 7 LPs (must be under 2kg) £15.15

Please enquire for higher levels of insurance.

Parcels weighing over 2kg are sent by Carrier:

No of LPs Cost of P&P
8 to 18 LPs, DPD, tracked, (includes £50 insurance. Extra insurance can be added) delivered to a shop near you £8.20
8 to 18 LPs, DPD, tracked, (includes £50 insurance. Extra insurance can be added at 6% of additional value) £11.15
19 - 35 LPs, DPD, tracked, (includes £50 insurance. Extra insurance can be added at 6% of additional value) £13.50
36 or over LPs, DPD, tracked, (includes £50 insurance. Extra insurance can be added at 6% of additional value) £17.35
8 to 70 LPs, UPS, (includes £1,500 insurance). Please enquire for larger quantities £20.00

Overseas Postage, Packing and Insurance

£3.50 (maximum) charge per parcel for packing, plus airmail postage at cost.

I use small packets sent by Royal Mail if the weight is under 2kg.

I recommend the signed/tracked service for small packets, at an extra cost of under £5.00. (The cost varies according to weight & destination.) The signed/tracked service gives each parcel a tracking number and should prevent a parcel being lost.

Small packets without "signed for" have no insurance and cannot be traced if lost.

Larger parcels are sent by UPS, at very reasonable rates. The parcels are tracked and you will receive email information about the tracking. The post & packing charge for larger parcels includes insurance of up to £1,500. I sometimes use other carriers for less valuable parcels.

Higher insurance can be arranged if necessary.

Returns

I am happy to be able to say that I have had very, very few complaints over the condition of any of the LPs I have supplied, no doubt because of the care I take over grading.

If you should feel that the condition of a record you receive does not match my grading or description, please email or phone me immediately.

Please do not return any LPs before you have heard from me in reply. All complaints should be made within 7 days of your receiving the LPs.

In the event of any returns, I am afraid that I cannot normally undertake to refund any payment made in respect of the optional record cleaning service or postage. LPs for return should be securely packed, preferably in their original packaging.