Shipping & Returns

UK Postage and Packing

Sent by Royal Mail:

No of LPs Cost of P&P
1-2 LPs £5.60
2-4 LPs in a boxed set £6.10
3-7 LPs £6.10

2 or more boxed sets of LPs usually weigh over 2kg and are sent by UPS (see UPS rates below).

Parcels weighing over 2kg are sent by UPS:

No of LPs Cost of P&P
8-12 LPs tracked, no insurance £8.75
8-12 LPs tracked, full insurance £11.75
13 LPs or more, tracked, no insurance £11.75
13 LPs or more, tracked, full insurance £14.75

If you want me to use a different carrier please tell me.

UK Insurance

Parcels of 1-6 LPs are sent by Royal Mail, with no extra insurance.

For small parcels of 1–6 LPs that are valuable (up to £500) I can use Royal Mail Special Delivery:

No of LPs Cost of P&P
1 LP £9.75
2 LPs £11.25
3-7 LPs (must be under 2kg) £13.75

Please enquire for higher levels of insurance.

Overseas Postage, Packing and Insurance

£3.50 (maximum) charge per parcel for packing, plus airmail postage at cost.

I use small packets sent by Royal Mail if the weight is under 2kg.

I recommend the signed/tracked service for small packets, at an extra cost of under £5.00. (The cost varies according to weight & destination.) The signed/tracked service gives each parcel a tracking number and should prevent a parcel being lost.

Small packets without signed/tracked have no insurance and cannot be traced if lost.

Larger parcels are sent by UPS, at very reasonable rates. The parcels are tracked and you will receive email information about the tracking from DSV. The post & packing charge for larger parcels includes insurance of up to £1,500.

Higher insurance can be arranged if necessary.

Returns

I am happy to be able to say that I have had very, very few complaints over the condition of any of the LPs I have supplied, no doubt because of the care I take over grading.

If you should feel that the condition of a record you receive does not match my grading or description, please email or phone me immediately.

Please do not return any LPs before you have heard from me in reply. All complaints should be made within 7 days of your receiving the LPs.

In the event of any returns, I am afraid that I cannot normally undertake to refund any payment made in respect of the optional record cleaning service or postage. LPs for return should be securely packed, preferably in their original packaging.